Maintenance matters because forms, certificates, plugins, and access can fail quietly while the homepage still loads.
What to check
- Verify backups can be restored
- Test important forms and links
- Review users, updates, and visible warnings
What the results mean
Test the business-critical paths, verify backups can restore, and review user accounts and software updates on a regular schedule.
What a maintenance visit should produce
Keep a simple record of what was checked, what changed, what failed, and what remains open. Verify a recent backup by restoring it somewhere separate from the public site. Test the contact form with a real delivery address and inspect any stored entries. Review administrator access so former staff or agencies do not retain unnecessary privileges.
Set a routine the business can actually maintain
The right frequency depends on how often the site changes and how costly a missed lead or outage would be. Assign an owner for software updates, SSL renewals, content corrections, and urgent support. Treat search visibility and page speed as ongoing checks, but avoid changing a working site simply to complete a checklist.
What is the first thing to fix?
Start with anything that prevents customers from contacting or buying from the business, then address backup and security gaps.
Greg Grigorian
If this issue affects inquiries or day-to-day work, get the cause checked and the important customer paths tested after repair. Greg can handle the website work directly.